Refund Policy

At AIRT LLC, we are committed to providing high-quality services and ensuring customer satisfaction. We understand that sometimes things don't go as planned, and we want to make our refund process as clear and straightforward as possible. This policy outlines the conditions under which refunds may be issued for services provided by AIRT LLC.

1. Eligibility for Refunds

Refunds may be considered under the following circumstances:

• Service Non-Delivery:If AIRT LLC fails to deliver the agreed-upon service within the specified timeframe, and no alternative solution is accepted by the client.
• Major Defects:If a service delivered by AIRT LLC contains significant defects or does not meet the core specifications outlined in our agreement, and these issues cannot be resolved after reasonable attempts.
• Cancellation within Trial Period:For services offering a trial period, a full refund may be issued if the service is canceled within the stated trial duration.

2. Non-Refundable Items/Services

Please note that the following items and services are generally non-refundable:

• Completed Services:Once a service has been fully rendered and accepted by the client, it is generally not eligible for a refund.
• Third-Party Costs:Any costs incurred by AIRT LLC on behalf of the client with third-party providers (e.g., domain registrations, premium software licenses, hosting fees) are non-refundable once paid.
• Consultation Fees:Fees for initial consultations, strategy sessions, or workshops are typically non-refundable.
• Digital Products:Digital products, once downloaded or accessed, are usually non-refundable.
• Services provided by third-parties:We only refund services offered by AIRT LLC, and not third-parties.

3. How to Request a Refund

To request a refund, please follow these steps:

1. Contact Us:Send an email tocontact@girz.devwithin the eligibility period, providing your name, service purchased, date of purchase, and a detailed explanation of why you are requesting a refund.
2. Provide Information:Be prepared to provide any requested documentation or information that may help us understand your claim.
3. Review Process:Our team at AIRT LLC will review your request and may contact you for further clarification. We aim to process all requests within 5-7 business days.

4. Processing Refunds

If your refund request is approved:

• Refunds will be processed to the original method of payment within 7-10 business days after approval.
• You will receive an email notification once your refund has been processed.
• Please note that it may take additional time for the refund to appear on your bank statement, depending on your financial institution.

5. Changes to This Policy

AIRT LLC reserves the right to modify this refund policy at any time. Any changes will be posted on this page, and it is your responsibility to review this policy periodically. Your continued use of our services after any modifications signifies your acceptance of the updated policy.

6. Contact Us

If you have any questions about our Refund Policy, please do not hesitate to contact us: